Frequently Asked Questions
I am not able to guarantee your pet will not be allergic to any of my wax melts. The majority of pets are fine however but as a pet owner please take great care when using wax melts especially very small animals like birds & small furry animals like hamsters due to their very small respiratory systems.
Do’s & Dont’s! Never leave your burner unattended & always keep well away from children, pets & drafts. Don’t use 8 hour tea-lights in a small burner. Don’t add water to your wax melts, Do always check your burner for cracks before each use. Do enjoy them but please use responsibly.
Are you CLP compliant and insured? Absolutely! Every item I send will have a CLP label attached to the product and I am insured.
What is CLP? CLP is a legal requirement for all scented wax products sold. It lists any allergens that maybe in your wax. The allergens may be different for every scent. There is also the precautionary statements listed on this label. These labels are needed in case of an allergic reaction or in case the wax is accidentally ingested; Its there so your health professional can refer to what allergen is in the melt so they can provide appropriate care. Our number is also listed on these labels in case the health professional needs any further information.
Is your site secure? Yes - our site is hosted by our e commerce partners Shopify. Shopify secure our site with a GeoTrust certificate - so rest assured all information is completely secure.
Do you do wholesale orders? Yes this is something I offer, please email me to discuss.
What wax do you use? I use soy wax for my wax melts.
Are your products cruelty free? Yes! All the products I use including the dye and fragrance oils are cruelty free. I source each and everyone carefully to ensure they are ethically sourced from manufacturers.
Gift Vouchers - Don’t know what scents to buy for a loved one? Why don’t you treat a friend to a Sniffs voucher? They are easy to use, simply purchase your gift card from my website & you will get a unique code sent to your email address. If you want something a little more special, email me & I will make you an online voucher to present to them. Please note gift cards expire six months after purchase date so don’t forget about them gift cards are non refundable.
Clearpay - We offer pay later options on our website. I find them a great way to spread the cost on larger purchases, please only use Clearpay on orders £10 or more.