Postal Info
Delivery FAQ’s
Returns & Refunds - You have the right to return your unused goods within 14 days for a full refund minus postage You are responsible for sending these back at your own cost. you must send the goods back how you received them. If they are sent back and not in the same condition I shipped them in I have the right to refuse a refund. Please make sure when sending back you include all the extra packing peanuts to ensure they arrive back in tact. please email me to arrange this - tamara_edgerton@yahoo.com
In the event: That you have provided the incorrect address & your order has been posted, we unfortunately cannot offer a refund or package replacement. It is your responsibility to ensure you have provided the correct postal address.
Postage Days: I aim to get all parcels out within 3 working days, restock orders may take abit longer as I get a high volume of orders at the end of each month.
Who do you ship with? I send all my parcels Evri next day delivery (excluding Ireland). This is tracked & signed for. Larger orders leave with DPD next day delivery, you have the option to choose who delivers your parcel.
Safe Place: If you choose a safe place for your parcel you are accepting responsibility for your parcel in the event something happens
Can I collect my order? Of course, once your order is ready you will receive an email confirmation letting you know it’s ready for collection. Please email me to arrange a convenient pick up time.
When will my order be dispatched? Lots of my stock on the website is ready to go, however I do have to make some items up after an order has been placed, I do aim to get my orders out as fast as possible.
My order hasn’t arrived. Firstly please check your tracking which will have been sent to you once your order is sent, as frustrating as it is companies won’t class an order as missing until 10 days have passed so please be patient. Once those ten days have passed please contact me on: tamara_edgerton@yahoo.com
